Privacy Policy nft88 — Your Personal Data Protection

01 Introduction

Nft88 ("we", "Platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, process, store and protect your personal information when you register, login or interact with any part of the nft88 platform.

We understand that member trust is our most valuable asset. As such, every decision relating to data handling is made with member interests and security as the top priority. This policy is drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in information security.

02 Information We Collect

Nft88 collects your personal information through several channels to ensure you enjoy a safe and seamless platform experience. The types of information we collect include:

Registration & Identity Information:

• Full name as stated in your official identification document.
• Active mobile number and valid email address.
• Date of birth for age verification purposes.
• Bank account or digital wallet details for deposit and withdrawal purposes.
• Copies of KYC documents such as MyKad or passport when required for identity verification.

Platform Usage Information:

• Wagering history, deposit and withdrawal transactions.
• Login activity including date, time and IP address.
• Device type, operating system and browser used.
• Interaction data with games and platform features.

Automatic Technical Information:

• IP address and region-level location data (not precise location).
• Cookie data and session tokens to maintain your login state.
• Page performance data and technical error reports for system improvement purposes.

03 How We Use Your Data

Information collected is used solely for legitimate purposes directly related to delivering the best nft88 services to you:

• Identity verification and KYC — to ensure account security and comply with legal requirements.
• Transaction processing — to enable deposits and withdrawals to be processed quickly and accurately to the correct account.
• Account management — to allow you to log in, recover your password, and access all platform features.
• Customer support — to allow our team to understand the context of your issue and provide effective assistance.
• Fraud prevention — to detect and block suspicious activity that could compromise your account security.
• Legal compliance — to meet the reporting and documentation requirements mandated by Malaysian law.
• Platform improvements — to analyse usage patterns in aggregate (without revealing individual identities) to improve service quality.
• Service communications — to send important notifications regarding your account, promotions, and platform updates through your chosen channels.

04 Information Sharing

Nft88 does not sell, rent or disclose member personal information to third parties for marketing or commercial purposes. Your information is only shared in very limited and necessary situations:

• Licensed payment providers — information required to process your financial transactions is shared with approved payment service providers subject to strict confidentiality agreements.
• Gaming service providers — third-party game operators providing content within the nft88 platform receive only the minimum data required to run the games.
• Legal Requirements — when required by court order, request from a regulatory authority, or a lawful law enforcement body in Malaysia.
• Fraud prevention — in cases of cross-verification with accredited anti-fraud service providers to protect the interests of all members.

All third parties working with nft88 are required to comply with data protection standards no less stringent than our own, and are prohibited from using nft88 member data for any purpose beyond the agreed scope of service.

05 Data Security

Nft88 continually invests in security infrastructure to ensure your personal data is always protected. The security measures we implement include:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• A multi-layered firewall system that monitors and filters all incoming and outgoing traffic.
• Encryption of sensitive data in the database using AES-256 algorithms.
• Role-based access control — only authorised staff may access member data, and only to the extent required for their duties.
• Regular security audits by independent experts to identify and address any system vulnerabilities.
• 24/7 real-time monitoring to detect any suspicious activity or access attempts.
• A comprehensive incident response plan to ensure any security breaches are addressed promptly and effectively.

06 Cookies & Tracking Technologies

Nft88 uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. Types of cookies used:

• Session Cookies (Required) — required to maintain your login state during an active session. Without this cookie, the platform cannot function properly.
• Preference Cookies — to save your personal settings such as preferred language and display format for a more comfortable experience.
• Analytics Cookies — to collect usage data anonymously to help us understand how members interact with the platform and identify areas for improvement.
• Security Cookies — to help detect suspicious login attempts and protect your account from unauthorised access.

You can set your browser to reject all cookies or to prompt you before a cookie is accepted. However, some platform features may not function fully if cookies are disabled.

07 Your Rights Regarding Personal Data

As an nft88 member and in accordance with Malaysia's PDPA, you have the following rights regarding your personal data:

Nft88 will process all privacy rights requests within 14 working days from the date of receipt. For more complex cases, we will notify you and provide a realistic estimated completion timeframe.

08 Data Storage & Deletion

Nft88 retains members' personal data for the period necessary to fulfil the original purpose of collection and applicable legal requirements:

• Active account data — retained for the duration your account is active and for a minimum of 5 years after account closure to fulfil financial record requirements.
• Transaction records — retained for 7 years in accordance with Malaysia's financial reporting legal requirements.
• Security logs — retained for 12 months for security incident investigation purposes if needed.
• Customer service data — correspondence records are retained for 2 years from the date of the last interaction.

Once the retention period expires, data is securely deleted using methods that ensure the information cannot be recovered.

09 Children's Privacy

Nft88 Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children or minors. If we discover that personal data belonging to someone under 18 years of age has been collected without our knowledge, the account in question will be immediately closed and all related data will be deleted.

If you as a parent or guardian suspect that your child has registered on our platform, please contact the nft88 support team immediately so that prompt action can be taken.

10 Third-Party Links

The nft88 platform may contain links to third-party websites or services such as game providers. nft88 is not responsible for the privacy practices of those websites or services. We encourage you to read the privacy policy of each third-party website you visit separately.

Links to external sites do not imply that nft88 endorses or verifies the content, products or services offered by those sites. Use of third-party websites is at your own risk and subject to their respective privacy policies.

11 Privacy Policy Amendment

Nft88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. When material changes are made, we will:

• Updating the "Last Updated" date displayed at the top of this page.
• Displaying in-platform notifications for at least 7 days before changes take effect.
• Sending email or SMS notifications to members affected by the changes.

Continued use of the nft88 platform after the effective date of any amendment constitutes acceptance of the updated policy. It is your responsibility to review this page periodically.

12 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the nft88 privacy team is ready to assist you:

• Live Chat: The fastest method — available directly within the nft88 platform, 24 hours a day, 7 days a week.
• Privacy Email: [email protected] — for written enquiries requiring a more detailed response regarding your personal data.
• FAQ: Visit our FAQ page for answers to the most frequently asked questions about privacy and account security.
• Terms & Conditions: Read nft88 Terms and Conditions to understand the full agreement between you and our platform.

Nft88 is committed to resolving all privacy-related enquiries within 48 hours from the date of receipt. For complaints involving a possible data breach, we prioritise a response within 24 hours.